Susan A. Morgan Paul Schliesser Megan McDonough Michelle Schulte Betsy Adams Tartar

Susan A. Morgan
Owner/Founder, Solutions Unlimited

Susan is a marketing & communications professional with more than twenty years of hands-on experience. Several years experience in corporate brand marketing and sales promotion followed by agency direct marketing account management. Particularly skilled at developing effective strategies and tactics to help clients successfully market their products and services. Honored to be invited to conduct a business marketing course at the Chautauqua Institution during 2016 season and again in 2017.

B2C Client Experience

  • Drackett (Windex, Endust, etc.)
  • Dayton Daily News
  • Pet Nation
  • Sheraton Hotels
  • American Express
  • MBNA Credit cards
  • Cincinnati Bell
  • Columbus Dispatch
  • Community Savings Bank

B2B Client Experience
  • REDI Cincinnati
  • Zumbiel Packaging
  • Aero Fulfillment Services
  • Cincinnati Bell
  • Mesa Industries
  • Cintas
  • Rhinestahl
  • TechSoft Systems
  • STEP Resources, Energy Advisers
  • EACC (European Chamber of Commerce)

CASE STUDY

Challenge

Turn several boxes of commissioned (but unread) market research into a successful marketing strategy and communication campaign for a precast concrete company. The client, VP of Sales & Marketing, knew the research held valuable information that would help better position the company but he was so busy managing the sales efforts he couldn’t spend the required time to read and truly absorb the information let alone develop a marketing plan to leverage it. The Solutions Unlimited team, led by Susan Morgan, picked up the multiple boxes filled with binders and dug in.

Solution

Based on the research the team realized the company needed to expand its marketing message beyond a singular audience (commercial contractors) as they had in the past and include two additional segments; design/build and architectural firms. Not only did we need to expand the audiences but develop relevant messaging for each. The marketing campaign included trade ads, direct mail, public relations and lunch & learn seminars offering Continuing Education Credits to architects.

Results

Awareness increased, sales improved and the employee-owned company’s goal was achieved—to be purchased by a larger competitor on the East coast.